FROM THE ORIGINAL BOOK GLOSSARY
Revenue Harmony Management, or RHM, is a decision discipline whose core is harmony between the Economic Engine and the Social Engine and which understands value creation, capture, and regeneration as parts of a single relational system.
Within a single representation, it brings together present outcomes and the relationships through which a decision can change products or services, experience, demand, and future capabilities for creating and capturing value.
Its scope is not limited to any particular industry.
THINK ABOUT IT
How can a business earn money and care for what makes it valuable?
The method joins economic results with the human relationships behind a business. Its original definition is given above. The broader management question is why those two sides must be understood together.